Privacy Policy
We are SNW Data Analysis, LLC. Our website address is https://SNWDataAnalysis.com. This policy explains what information we collect when you use our website and services. It also has information about how we store, use, transfer, and delete that information.
How We Collect Your Personal Data
We collect your personal data such as name, email address, address and submitted content when you submit a web form to contact us with a question, request a quote or request an NDA. If you use the provided link to schedule an appointment, we may also request your phone number. We collect any data you provide in emails you send, calls you make to us, or data you upload to our storage locations.
We also collect anonymized data through the use of cookies or other automated tracking mechanisms, such as log files and beacons, using analytics services. In addition, our web hosting service provider collects data through the use of cookies and other automated tracking mechanisms.
What Data We Collect, How We Use It, and Who We May Share It With
Personal Information
We collect:
- First and last name
- Phone number
- Email address
- Business name
- Address
We use this data to:
- Contact you about services you have requested (response to a “Request for Quote”, “Request for NDA,” email or voicemail)
- Draw up legal contracts and complete the contracted work
- Supply services to you through 3rd parties
- Inform you of our policies
- Contact you about our services (direct marketing) in the future
Third parties use this data to provide services that allow us to complete business transactions with you:
- Send and receive email
- Place and receive voice calls
- Schedule appointments
- Hold virtual meetings
- Electronically sign documents
- Store data
- Provide quotes or billing
- Receive payment
Automatically collected data
We collect:
- Your cookie preferences
- Anonymized regional and country-level metadata
- Your path into our site
- Your interactions on our site, such as pages viewed, scrolling to the bottom of a page, session length and exit
We use this data to:
- Understand how our site functions and make improvements
Third parties use this data to:
- Provide your requested level of data privacy
- Provide us reports about how our website functions
- Deliver their services
- Monitor how their services function
- Improve their services
- Add new services
- Protect against fraud and abuse
- Monitor the effectiveness of advertising
- Personalize content and ads when the user opts in
Data uploaded for analysis services per contract
We use this data to provide the contracted service to you.
Third parties use this data to provide secure storage of the data.
Contacting you
We will contact you to respond to inquiries, keep appointments, communicate with you about contracted services, and provide contracted services. We will follow up on inquiries to the extent that is consistent with good customer service. If you wish for us to stop contacting you, please send an email or call us to let us know about your wishes. We may contact our existing customers if we make changes to our privacy policy or need to contact our customers for some other legally required reason. You cannot opt out of these contacts. If you choose to opt in when using the web form or email, we may contact you with direct marketing about services we provide. You can opt out of these contacts at a later time by sending an email or calling us with the request not to contact you.
Sharing your data
We do not sell your data to 3rd parties. We only provide your data to 3rd parties when it is necessary to complete the requested service, such as invite you to a virtual meeting or ask you to electrically sign a contract. If you prefer not to use these 3rd-party services, you can email, call, or send mail to help us provide you the services you request without using the 3rd parties involved in other services.
We use the following 3rd parties to provide the following services:
- Gmail and Hostinger Titan to send and receive email
- Hostinger to provide website hosting and store responses to forms
- Google Analytics to analyze our website function
- CookieYes to acquire consent for using cookies to track your interaction with our site
- Tresorit to receive and store data you want us to work with
- eSignatures.io to electronically sign legal documents
- PayPal to provide quotes and bills and to receive payment
- Calendly to schedule appointments
- Zoom to hold virtual meetings
- WPForms to generate and receive data from forms on our site
- Google reCAPTCHA for spam protection
- WordPress to build our website
- All-in-One WP Migration to backup our site
- Google voice and Verizon to make and receive phone calls
If we are legally required to share your data due to applicable laws, regulations, legal process, or enforceable governmental request, we will do so.
How Your Information Is Stored and Protected
Your information is stored either in the cloud by our 3rd-party service providers (Tresorit, Google, and Hostinger) or on computers or storage devices at the company physical location. Third-party service providers have published privacy policies that indicate they use appropriate encryption for the service offered and compliance with EU and US laws. Devices storing data at the company physical location use encryption.
How Long We Will Store Your Data
We will store your personal information and data uploaded for us to provide contracted services as long as it is needed to fulfill our contracted services to you. After that time, we may continue to store the data if we think you may need to ask questions about the contracted services or if we need to retain the data for legal purposes such as billing, taxes, or to fulfill other legal requirements. The data used for a project shall not be retained for more than 7 years after the end of a project and your personal data shall not be retained for more than 2 years after your last contact with us or 7 years after the end of a project, whichever is greater. Automatically collected data will be automatically discarded after 26 months.
Use of Cookies, Log Files, Tracking, and Third-party Embedded Features
We use cookies and other tracking technologies to understand how our site is used and improve it. This includes anonymized information, such as regional and country-level metadata, your path to our site, and your interactions on our site. We do this using Google Analytics. You may choose to opt in or out of having your data collected, except for strictly functional cookies, by selecting your preferences in the cookie banner.
Third parties, such as our web hosting service provider or providers of features embedded in this site, use cookies, beacons, tags, scripts and other similar technologies. They also automatically collect information about the device accessing the site. Third party service providers may use these tools if you use an embedded feature or leave our website. The web hosting service will use these tools when you access our site. The 3rd-party services have their own privacy policies, which you can read to assess whether you want to continue using this site and the embedded features and links accessed through it.
How A User Can Opt Out of Data Collection and Storage
If you have submitted data to us and would like to have it removed, please email or call us to let us know about your request. If you have requested contracted services, you may need to wait until those services have been completed and we no longer have any legal requirement to retain records regarding providing those services until we can remove your information.
For California Citizens
If you are a California resident you have the right to request information from businesses that sell your personal data. You also have the right to opt out of the sales of personal data. Because SNW Data Analysis, LLC does not sell your personal information to third parties, it is unnecessary to request a notification of what data we have sold to 3rd parties or to opt out of having your information sold. However, you may nonetheless select your preference in the cookie banner, and we will make sure to store your preferences. In addition, you have the right to know what type of data we collect, and how it is used. This is stated in the applicable portion of our privacy policy. If you still have any questions or concerns, please email us at privacy@SNWDataAnalysis.com.
For EU Citizens
- EU Citizens have particular rights under GDPR. These are:
- The right to be informed about how your personal data is collected and used
- The right to access the information we have about you
- The right to rectification of any errors in your data
- The right to be forgotten and have your data removed except as exempted by certain laws
- The right to data portability such that your data is supplied in a machine-readable format
- The right to restrict processing of your data
- The right to object to the processing of your data
- The right to object to automated processing if decisions are made based on automated decision making or profiling.
- The legal basis for processing your data:
- It is necessary to provide the contracted services.
- It satisfies our legitimate interest to market and promote our services and to protect our legal rights and interests.
- You give us consent for a specific purpose.
- It’s necessary to comply with a legal requirement.
Company Contact Information
If you have questions or would like to request access to your data, please email privacy@SNWDataAnalysis.com or call us at +1 (989) 423-0385. You can also send us mail at SNW Data Analysis, LLC, 3712 Jefferson Ave., Midland, MI 48640.